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IT Operations/Support Engineer

Requisition ID 1620035 Posting Date 05/19/2017 Category Information Technology Location Tlaquepaque, Jalisco | Mexico Schedule Full-time Employee Status Day Job

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.

Participates as a member of an IT technical team. Performs basic analysis of functional or service requirements using fundamental understanding of Information Technology (IT) Business process or problems. Implements end-user or enterprise infrastructure or application services prepared by more senior Engineers. Applies technical knowledge to operate and administer infrastructure or software platforms and user groups of moderate complexity. Resolves technical issues of moderate complexity within a given technical area. Partners with members of a given team or other IT teams as appropriate. Identifies potential escalations and proactively alerts management. Provides solutions to prevent problems from occurring in area of responsibility including patch management. Reviews, implements and verifies changes/solutions of medium complexity and risk. Ensures configuration management database entries are complete and accurate. Performs work assigned by others. Provides time / resource estimates for assigned tasks.
Education and Experience Required:
 
Bachelor’s degree in Management Information Systems / Computer Science or equivalent experience of 2 to 4 years of related experience or a Master’s degree and up to two years of experience.
 
Knowledge and Skills Required:
 
Good verbal and written communication skills. Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications). Or Experience with business Information Technology (IT) applications (e.g. supply chain, customer relationship mgmt, HR, finance) . Basic skills in scripting and / or programming language. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model. Strong initiative, problem solving, priority setting, and collaboration skills. Good organizational and analytical skills. Exhibits a high level of initiative and integrity. Possess creative ability, credibility and self confidence.
 

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make DXC one of the world´s most attractive employers. At DXC our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

 

EEO Tagline: DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

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  • Information Technology, Tlaquepaque, Jalisco, MexicoRemove